Captain Hook:
Setanta is very good if you are happy with it (and if you get it for free) the problem is if you are not happy and want to cancel your contract with them, then they are a different company altogether.. I wont go into it here because there are several threads explaining just how hard it is to get them to cancel your payments.. but if you are happy with them and dont wish to cancel then that is fine.
have you tried this
Here at Setanta we are always keen to hear feedback from our customers
on the service we offer, therefore we prefer to speak to our customers
directly. Can I therefore ask you to call 08712 00 33 22 and press
option 2, this will allow you to speak to one of our dedicated Account
Management Agents.
Alternatively, you can write to Setanta Sports on Freeview,PO Box
800,Kirkcaldy, Fife,KY2 6WD, giving 30 days notice of your intent to
cancel.
or just cancel the DD. If it's a rolling subscription there is ****** toot they can do.