  |  Flame Thrower Join Date: Oct 2007 Posts: 946 |
Please can you create a Help section - or FAQ section?
POSTED BY: Laffy42 1 month, 4 weeks agoSometimes it is really difficult to find information when you need help with something. I know that there are loads of threads out there with really good posting guides, etc etc but it would be great if they could all be in one section. Any chance of a Help Topic / Forum to make it easier to find the info?
Thanks.
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How To Compose and Submit Deals
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Great - is this the one in your list when you post? As a newbie I didn't know how to search for people and even now I'm probably still doing it the long way round ... Couldn't this 'help thread' option be on the front page - or even better on a topic / forum tab so it's really obvious. Things I have needed help with in the past & found in fairly random places - how to find out which mods are online - thanks to gary_rip for his mod messenger (which also finally told me a list of who exactly is a mod!), how to report a thread eg. for offensive content or if it's a duplicate deal, what on earth rep is & what it looks like when you get some, how to add pictures to posts (thanks to emma's posting guide for that one) etc Some of this may sound really basic to you guys, but when you are just getting started it is soooo hard to get answers on stuff like this  |
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As admin says, all those help threads are linked to from the front page of HUKD, in the box on the right hand side. I've tagged them all with HUKD help for ease
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Couldn't you please add at least another link to this section on the front page called 'other help threads' - the HUKD help threads are under - 'Advanced search tips' and then you have to click 'hukd help' in the post to get to these. It's not very intuitive and the rest of the site is, which is where it gets confusing ...
I wouldn't have thought of looking in search tips for some of the stuff I wanted to know - also I have searched for just 'help' before not realising it was 'hukd help' I needed ... thanks |
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Admin:
Sure if you have any ideas on what should be added we can stick on to one of the ones linked or start a new one. |
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thesaint:
I have a few of them bookmarked for easy copying and pasting of the link. Before then, I had to find a post of yours (In the main) and copy it from your sig. It does need you to know about them in the 1st place. I do think that HUKD needs to expand on what is there already, the site has so much more to it than what you can see on the surface. It's a labyrinth, and could do with simpler way of finding certain threads.
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It's just not very obvious - it looks like there are just those 4 help options, and as I said above I didn't think to look under 'advanced search tips' for 'all help threads'!
& when you search 'help' nothing comes up - I didn't know everything was under 'hukd help' ... until emma just told me - thanks |
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Admin:
Sure if you have any ideas on what should be added we can stick on to one of the ones linked or start a new one. Please can you just add another link from the front page called 'other hukd help threads' which would just give a clearer starting point - thanks |
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